bt177 Terms and Conditions

1 Introduction and Definitions

bt177 is an online betting and casino platform that provides cricket betting, live casino, slots, fishing games and other entertainment services for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between bt177 ("Platform", "we", "our") and the user ("you", "member").

Key Definitions

• "Platform" refers to the bt177 website, application and all related services.
• "Account" refers to the personal user account of a registered member.
• "Bet" refers to participating with money in any game or event.
• "Bonus" refers to additional credits or rewards granted by the platform.
• "Wagering Requirement" refers to the condition specifying how many times the bonus amount must be wagered before it can be withdrawn.

Our Privacy Policy and Responsible Gaming Policy also apply alongside these terms. Together, these documents form our complete terms of use.

2 Eligibility and Account Registration

2.1 Age Requirement and Eligibility

• You must be at least 21 years of age to use the bt177 platform.
• Each person may open only one account. Opening multiple accounts is strictly prohibited.
• You must register with accurate and complete information. Providing false information may result in account cancellation.

2.2 Account Verification

bt177 reserves the right to verify your identity at any time. You may be asked to confirm your identity via a national ID card, birth registration certificate or passport. Withdrawals may be placed on hold until verification is complete.

2.3 Account Security

• It is your responsibility to keep your login credentials confidential.
• If you suspect any unauthorized access to your account, notify our support team immediately.
• Sharing your account with any third party is strictly prohibited.

3 Betting and Gaming Rules

3.1 General Gaming Rules

All betting activities on bt177 are conducted in accordance with specific rules. Each game category has its own rules, which are described within the game. Users are responsible for reading those rules before starting a game.

3.2 Betting Limits

• A minimum and maximum bet amount is set for each game and betting market.
• bt177 reserves the right to change betting limits at any time or to set limits for specific events.
• If an unusual or suspicious betting pattern is detected, the platform may temporarily suspend the account for investigation.

3.3 Technical Issues

If a game is disrupted due to server problems, loss of internet connection or other technical reasons, bt177 will investigate the situation and provide an appropriate resolution. However, responsibility for any issues related to internet connectivity lies entirely with the user.

4 Deposit and Withdrawal Policy

4.1 Deposits

• The minimum deposit amount is ৳500 (the same for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Deposits are generally credited to your account instantly.
• You must only use a payment method registered in your own name. Deposits from third-party accounts are prohibited.

4.2 Withdrawals

• The minimum withdrawal amount is ৳500.
• Withdrawal requests are generally processed within 5 to 30 minutes.
• Withdrawals can only be made to the verified payment method used for the original deposit.
• Withdrawals may be placed on hold if verification has not been completed.

4.3 Transaction Monitoring

bt177 monitors all transactions in compliance with anti-money laundering (AML) policy. bt177 reserves the right to carry out additional verification or an investigation in the case of suspicious transactions. Relevant documents may be requested in such cases.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. To withdraw this bonus, a wagering requirement of 20 times the bonus amount must be completed.

5.2 General Bonus Terms

• Each promotion may have its own specific terms, which will be clearly stated with that offer.
• Multiple bonus offers cannot be used at the same time unless specifically permitted.
• Completing the wagering requirement is mandatory before withdrawing winnings earned using a bonus.
• bt177 reserves the right to change, suspend or cancel any promotion at any time.
• If bonus abuse or manipulation is detected, the bonus on that account will be forfeited and the account may be closed.

5.3 VIP Program

The bt177 VIP program has 5 tiers in total: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback benefits increase as you move up to higher tiers. The Diamond tier offers a maximum weekly cashback of 1.5%.

6 Responsible Gaming

bt177 places the highest priority on responsible gaming. We believe gaming is an entertainment activity and it should never become a cause of financial or mental difficulty.

6.1 Limit-Setting Features

• Deposit limit: Set a limit on daily, weekly or monthly deposits.
• Loss limit: Set the maximum amount you can lose within a set period.
• Self-exclusion: Request to temporarily close your own account for a set period.

For more information, visit our Responsible Gaming page or contact our support team via 24/7 live chat.

7 Prohibited Activities

The following activities are strictly prohibited on the bt177 platform:

• Opening or operating multiple accounts.
• Registering with false or misleading information.
• Placing manipulative bets with the intent of exploiting bonuses.
• Selling, transferring or renting your account to another person.
• Unauthorized access to the platform's systems through hacking, malware or any other technical means.
• Money laundering or depositing funds from illegal sources.
• Playing games using automated software, bots or scripts.
• Defrauding or harassing any other user.

In the event of a breach of these rules, bt177 may permanently close the account, forfeit deposited funds and take legal action if necessary.

8 Privacy and Data Security

bt177 places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure. Your personal and financial information is never sold to or shared with third parties without authorization.

For detailed information on how we collect, use and protect your data, please read our Privacy Policy.

8.1 Cookie Policy

bt177 uses cookies to ensure the website functions properly and to improve the user experience. By using the platform, you are considered to have consented to the use of cookies.

9 Limitation of Liability

bt177 will not be held liable in the following cases:

• If a game is disrupted due to loss of internet connection or technical failure.
• If loss occurs due to the user's own negligence or error.
• If a transaction is delayed due to third-party payment systems or banking delays.
• If the service is unavailable during technical faults or server maintenance.

bt177 always strives to maintain a safe and reliable environment. Our support team is ready to provide quick solutions for any technical issues.

10 Changes to Terms

bt177 reserves the right to amend, update or change these terms and conditions at any time. Members will be notified of significant changes via email or through the platform.

If you continue using the platform after changes have been made, you are considered to have accepted the new terms. We therefore recommend visiting this page regularly.

11 Account Closure and Suspension

11.1 Closure at the User's Request

You may request to close your account at any time. If there is any balance at the time of the request, it will be provided in accordance with the rules.

11.2 Closure by bt177

bt177 may temporarily or permanently close an account in the following circumstances:

• If any clause of these terms and conditions is violated.
• If evidence of fraud or manipulation is found.
• If evidence of operating multiple accounts is found.
• If verification documents are not submitted.
• If compliance with a regulatory authority's directive is required.

12 Dispute Resolution

If a dispute arises between bt177 and a user, an attempt will first be made to resolve it through direct discussion.

12.1 Complaint Submission Process

• Complaints must be submitted directly via live chat or email.
• When submitting a complaint, the account ID, time, amount, and a clear description of the incident must be provided.
• After receiving a complaint, bt177 will investigate and respond within a reasonable time.

12.2 Final Decision

Once the investigation is complete, bt177's decision will be considered final. Both parties agree to resolve disputes through discussion.

Contact us for support: [email protected] — our team provides assistance in Bengali 24/7.